We are looking for someone who demonstrates the knowledge of managing a solution project, proposing a solution based on the requirements of the customer, and also provide post technical support to both local partners and dealers as well as in the APAC region.
Diagnose and troubleshoot, repair, installation of medical equipment and related software and application.
Perform preventive and corrective maintenance and provide technical support as required. This includes software, operating system, network, hardware and application.
Working on operating system, Server virtualization, server builds, LAN administration, LAN server center operations.
Provide IT support including system diagnostic & monitoring and performing server health check.
Manage client’s IT infrastructures. Implementation and configuration of Network, Firewall, Servers and IT security solutions.
Representing in presenting effective IT solutions to meet client’s requirement.
Maintain a working relationship with the commercial team and Service Manager to advise of activity/changes related to sales opportunities in assigned territory.
Respond to routine customer and sales questions regarding equipment operation and performance. At the Service Manager’s discretion, provide on-site support to the sales and dealers organization, limited to identifying opportunities, sizing, and utility requirements.
Utilize customer protocols when entering and exiting facilities and abide by all Health & Safety protocols.
Conduct Dealer Service Training and End User training when required
Provide Technical Support to Asia Pacific dealers through email, telephone and on-site support when required.
Diploma/Degree in Electronics Engineering, Computer Science, Information Technology or equivalent
1 – 3 years experiences in related field of work, in implementation of Network Servers, networking devices, Firewalls, VPN and wireless technology
Technical skill and working knowledge of SQL, Windows Server 2012R and above, IIS 8, LDAP and LAN/WAN
Good computer knowledge of networking of two & three tier configurations.
Excellent communication skills, both verbal and written, with a high level of attention to detail.
Strong computer skills, including use of Microsoft applications, intranet, and reporting tools.
Demonstrated ability to provide exceptional Customer service in a business environment.
Working hours are Monday to Friday 9:00AM – 6:00PM.
Interested candidates must be open to 24/7 standby support.
To apply, please visit [ Link removed ] and search for Job Reference: 19459
To learn more about this opportunity, please contact Yingying at [ Link removed ]
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239
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