Salary will commensurate with experience, up to $9,000 (Manager level)
Manage IS&T operation in SE Asia region
Point of contact and coordinator in the region on IS&T
Project management on assigned system implementations
Explore, propose, and deploy digital solutions in local markets and integration to Group and brands applications
Manage and provide IT support to the office, stores, and warehouses with KPI meeting the SLO
Manage local vendors on service and deliveries, and escalate to level 2 support in Hong Kong
Manage the IS&T budget & expense in the region
Compile IS&T report from the zone for the consolidation at regional level
Organize regular review, with the stakeholders and regional office
Coordinate and provide IT trainings to the users
Manage the systems installation for the store openings, expansion, and renovations
May require on-call support or ad-hoc work during store operating hours, and specific time during stock take or system rollouts
Travel in the SE Asia region for projects and support (For set up)
Degree holder in Information Technology, Business Administration, Computer Science, E-Commerce, or related disciplines with solid experience in IT services delivery in multinational corporations, preferably in luxury fashion omnichannel retailing
Experience in hands-on project management for regional & local initiatives related to global system deployment
Hands-on skills in retail technologies, mobile and handheld solutions, Microsoft Windows, iOS, Office365, computer network, VPN, telecommunications, conferencing solution & Citrix
Sound knowledge in the digital eco-systems (Social platforms, LINE, marketplace, mobile commerce and e-commerce) and local regulations in SE Asia, and business applications including CRM (Salesforce), POS (Cegid), Payment solutions (Cybersource/Adyen), Social/E-Commerce (Salesforce, Shopify), GlobalBlue integration, OMS, CSC, WMS, EDI, API, PowerBI
Luxury retail and regional experience is a plus
*Shortlisted candidates will be informed.
Interested applicants please send in your updated resume to [ Email address blocked ] with the subject "IS&T Assistant/ Manager"
Jeffrey Koh Kok Ann Registration No.: R1770345 EA License No.: 02C3423
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