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Field Engineer job in Singapore at Experis Singapore

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Field Engineer at Experis Singapore

Field Engineer

Experis Singapore Singapore Permanent
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IT Field Engineer who will provide on-site support for multiple clients, often times visiting several clients in one day. The successful candidate will be exposed to and work with multiple technologies and environments; and are responsible for the support and maintenance of server, desktop, and network infrastructure for high profile financial services clients.
Principal Responsibilities
  • Provide technical support for desktop infrastructure and Servers
  • Implement new server and desktop technologies
  • Availability for out-of-hours support via an on-call rotation
  • Provide client-facing technical support, and communicate in a timely manner with clients per SLA and average response times
  • Update tickets with current and thorough information
  • Submit timesheets per the regional office requirements



Requirements:
  • Minimum 2 years demonstrable 1st and 2nd/3rd line support experience in a similar role (experience with a MSP is a plus)
  • Financial services sector experience is a plus
  • Proven detailed knowledge and experience with the following:
    • Microsoft Server, Active Directory & Microsoft Exchange technologies
    • Citrix XenApp and Xen Desktop
    • SAN
    • Firewall (Cisco ASA, IOS)
    • LAN/WAN, DNS, DHCP, TCP/P
    • Backup Solutions
  • Ability to:
    • Build / Configure / Manage Windows 2012, 2016, 2019 Servers including Active Directory and File Service
    • Build / Configure / Manage Exchange 2010, 2013, 2016
    • Build / Configure / Manage Windows 7, 8, 10
    • Configure / Manage Office 365, migration experience a plus
  • Desired Knowledge:
    • Admin of VMWare and Hyper V environments
    • Network Topologies
    • Mac OSX
    • Administration of Citrix XenApp and XenDesktop
    • Administration of Public Cloud platforms (e.g. AWS, Azure)
    • Knowledge of Meraki WiFi and network devices
    • Market Data applications e.g. Bloomberg
    • Knowledge of SQL
    • Experience with Powershell


Sharma Kristine Joy Padua License No.: 02C3423 Personnel Registration No.: R2090931

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