We are seeking a passionate individual to fill the position of a Node JS developer cum application support engineer to provide enterprise-level assistance to clients. The individual must have a minimum of 4-5 years of experience as a developer and have excellent communication skills.
Minimum 5-7 years of work experience as a Node JS developer
Degree/Diploma in IT or Equivalent
Proficient in written and spoken English
Preferably having experience on client-facing roles
Prior experience in production support and development
Excellent Communication and interpersonal skills
Good documentation skills and presentation skills
Background in Enterprise development and understanding of Enterprise integration technologies
Prior experience in government projects is preferable
Knowledge of Linux environment preferable
Should be able to independently manage clients
Be able to work with minimum supervision
The developer is responsible to gather, analyse and formalize requirements and processes, evaluate on feasibility of implementation, design, develop and perform unit testing for enhancement requests.
Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
Prepare user manual and operations manual, and plan & facilitate training of users and operators.
Provide post implementation support (including production support and service requests).
Escalate and discuss critical issues such as scope creep with the relevant managers.
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Ensuring all requirements documents are signed off, maintain proper document versions
Assists the project manager during project planning and estimation process
Engages with technical support team to ensure the user requirements are well translated into technical specification
Provide L1/L2 production support
Drives scope management and change control process to ensure project scope is well covered until production release
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