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*URGENT* Customer Service Executive, Logistics, Freight - MNC job in Singapore at Recruit Express Pte Ltd

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*URGENT* Customer Service Executive, Logistics, Freight - MNC at Recruit Express Pte Ltd

*URGENT* Customer Service Executive, Logistics, Freight - MNC

Recruit Express Pte Ltd Singapore Permanent
3,400 SGD - 4,700 SGD/Month
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  • Manage communication with customers
  • Prepare & send site packs with all applicable shipping documentation and instructions for clinical trials
  • Maintain site relationship with all clinical trial sites with periodic telephone calls.
  • Answer telephone calls and provide information / assistance as required.
  • Identify customer’s transport needs / requirements
  • Provide quotes / estimates including pick up time and expected delivery time to customers on demand.
  • Liaise with Dispatch to arrange suitable pick up times
  • Investigate and respond to all billable service failures.
  • Liaise with sales department as required
  • Provide the following Report to key accounts / customers on demand
  • Minimum Diploma in related courses and above
  • Prior customer service experience, handling premier desk in the pharmaceutical industry
  • Able to start immediate or within short notice period
Interested applicants, please email a copy of your resume in MS Word Format to:

Email: [ Email address blocked ]
Whatsapp: 9666 7710 with resume
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

EA Personnel No: R2095121
EA Personnel Name: Cindy Wong Xin Yi
Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Recommended Skills

  • Clinical Trials
  • Instructions
  • Pharmaceuticals
  • Dispatching
  • Documentation
  • Customer Service

EA License No.


EA Personal Registration No.

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